Title: Muchat – AI Chatbot
Author: muchatai
Published: മെയ് 26, 2025
Last modified: ഒക്ടോബർ 8, 2026
---
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# Muchat – AI Chatbot
എന്ന് [muchatai](https://profiles.wordpress.org/muchatai/)
[ഡൗൺലോഡ്](https://downloads.wordpress.org/plugin/muchat-ai.3.0.7.zip)
* [വിശദാംശങ്ങൾ](https://ml.wordpress.org/plugins/muchat-ai/#description)
* [അവലോകനങ്ങൾ](https://ml.wordpress.org/plugins/muchat-ai/#reviews)
* [ഇൻസ്റ്റാളേഷൻ](https://ml.wordpress.org/plugins/muchat-ai/#installation)
* [Development](https://ml.wordpress.org/plugins/muchat-ai/#developers)
[സഹായം](https://wordpress.org/support/plugin/muchat-ai/)
## Description
Muchat AI connects your WordPress site to an Agent managed in Muchat. Select Connect,
sign in to your Muchat account, and choose an Agent to add its AI chat widget. The
plugin also provides authenticated access to site content and live WooCommerce order
tracking for a connected Muchat service.
Version 3.0 includes:
* A secure authorization-code connection with PKCE and an Agent picker on Muchat.
* Connection health, last-check information, and separate statuses for the widget,
site data, and order tracking.
* A local, asynchronous widget loader using the Agent’s public website token.
* Path-based rules that show the widget everywhere except selected paths, or only
on selected paths.
* Optional signed identity for logged-in WordPress members. It sends the WordPress
user ID, display name, and email only after an administrator enables this setting.
* Authenticated data endpoints for WordPress posts, pages, and WooCommerce products,
with pagination and modification filters for Muchat synchronization.
* Live WooCommerce order tracking for guests and signed-in customers, including
order status, purchased items, totals, and shipping methods.
* A native, translation-ready WordPress administration screen with bundled Persian
translations and RTL-friendly presentation.
Widget appearance, greetings, persona, business hours, and order-tracking actions
are managed in Muchat. Content synchronization is performed by the connected Muchat
service using the plugin’s authenticated data endpoints; the plugin does not start
an independent synchronization job when it is activated.
A Muchat account and an HTTPS single-site WordPress installation are required. WooCommerce
is optional for chat and WordPress content access, and is required for product data
and order tracking. WordPress Multisite is not supported in version 3.0.
### External services
This plugin connects to the Muchat hosted service. Muchat provides the account login,
Agent selection and management, connection provisioning, verification, and visitor
chat widget that make the plugin useful. No connection request is made merely by
activating a fresh installation.
When a WordPress administrator selects Connect or Reconnect, the plugin sends API
requests to `https://v2api.mu.chat` and opens the account and Agent selection flow
at `https://v2app.mu.chat`. These requests contain the site’s canonical HTTPS URL,
an installation UUID, the exact WordPress callback and REST handshake URLs, WordPress/
plugin/protocol versions, the administrator’s WordPress interface locale, and temporary
authorization security values (state and a PKCE challenge). The administrator’s
browser is then sent to Muchat to sign in and select an Agent. Muchat returns a
one-time authorization code to WordPress, and the plugin exchanges it server-to-
server for installation credentials. Muchat contacts the registered `muchat-sync/
v1/handshake` REST URL to verify that the connection is reachable. These transfers
are necessary to connect the selected Agent and verify the site.
After an Agent is connected and the widget is enabled on the current path, the visitor’s
browser downloads `https://widget.mu.chat/sdk.js` and communicates with `https://
widget.mu.chat`. Like other web services, Muchat receives network and browser information
needed to serve the widget, including the visitor’s IP address, request headers,
and the URL of the page where the widget runs. Muchat also receives chat messages
and any information the visitor chooses to submit in the chat. These transfers are
necessary to display and operate the Muchat chat service.
Signed member identity is disabled by default. If a site administrator enables it,
the plugin sends Muchat a short-lived signed token containing the WordPress user
ID and its site/Agent binding, the logged-in member’s WordPress display name, and
email address. It does not send the username, password, role, phone number, or custom
profile fields. If token creation fails, the widget continues anonymously.
After connection verification, Muchat can request posts, pages, and, when WooCommerce
is active, products from the site’s authenticated data endpoints. These responses
include the content and product fields exposed by the plugin for synchronization
with Muchat. The endpoints require the installation credential and its data-access
scope.
When order tracking is configured in Muchat, the service sends an authenticated
lookup to the site’s `muchat-commerce/v1/orders/track` endpoint. Guest lookups require
an order number and matching email or phone information. Signed-in lookups require
the optional member identity feature. Responses include matching order statuses,
dates, item names and quantities, totals, payment method labels, and shipping methods.
Default responses exclude billing/shipping addresses, contact details, payment links,
order keys, and internal notes. Store code can customize the returned order details
through the plugin’s filter. This exchange is used to answer the customer’s order
inquiry.
Muchat service terms: https://app.mu.chat/terms
Muchat privacy policy: https://app.mu.chat/privacy
Muchat documentation: https://docs.mu.chat/
### Privacy
The plugin stores a site UUID, connection status, selected Agent summary, public
widget token, visibility preferences, and encrypted/hashed credential material in
WordPress options. Uninstalling the plugin removes its version 3 options and temporary
connection data locally; it does not delete chats, Agents, or other data held in
the Muchat account.
The widget can send the current page URL and visitor chat activity to Muchat as
described under External services. Optional logged-in member identity sends the
WordPress user ID, display name, and email only when enabled by a site administrator.
A verified connection also allows scoped content requests and authorized order lookups
as described above. Order responses use private, no-store cache headers. Site owners
are responsible for providing any notices or consent required for their visitors
and jurisdiction.
For Muchat’s handling of service data, see https://app.mu.chat/privacy.
## Installation
1. Install Muchat AI through the WordPress Plugins screen, or upload it to `/wp-content/
plugins/muchat-ai`.
2. Activate the plugin on a single-site WordPress installation using HTTPS.
3. Open the Muchat screen in the WordPress administration menu and select Connect.
4. Sign in to Muchat, select the Agent you manage, and return to WordPress.
5. Wait for verification to complete, then configure widget visibility and optional
member identity.
6. For order tracking, activate WooCommerce and configure the order-tracking action
for the selected Agent in Muchat. Enable signed-in member identity if customers
should look up orders linked to their WordPress account.
If you are not signed in to Muchat, use the sign-in link on the plugin settings
page first. After signing in (and completing your profile if required), return to
WordPress and select Connect or Reconnect. The login flow does not automatically
resume a pending WordPress connection.
## FAQ
### Do I paste an API key or Agent ID into WordPress?
No. Select Connect, authenticate on Muchat, and choose an Agent there. Secret data
credentials are never displayed in the browser or stored as plaintext by WordPress.
### What does Disconnect Muchat remove?
It first asks Muchat to revoke the backend connection. After Muchat confirms, WordPress
removes the selected Agent, website token, data and identity credentials, widget
settings, and visibility rules. If Muchat returns an error, the local integration
remains unchanged and Disconnect can be tried again.
### What member information can be sent to Muchat?
Nothing is sent by the identity feature until an administrator enables it. When
enabled for a logged-in member, the plugin creates a five-minute signed token containing
the WordPress user ID, display name, and email address. Visitors who are not logged
in continue anonymously.
### Can I choose where the widget appears?
Yes. You can show it on all paths except a list, or only on a list. Exact paths,
a limited `*` wildcard, and `` for the home page are supported. Hostnames,
schemes, query strings, and fragments are not accepted as rules.
### Where do I change colors, messages, persona, or business hours?
Manage those settings in Muchat. The WordPress plugin deliberately does not duplicate
them.
### Does version 3.0 synchronize posts or WooCommerce products?
It provides authenticated posts, pages, and WooCommerce product endpoints for the
connected Muchat service to read and synchronize. The Muchat service manages synchronization;
the WordPress plugin supplies the data. Product access requires active WooCommerce.
### How does order tracking work?
With WooCommerce active and the order-tracking action configured in Muchat, guests
can look up an order using its number and matching contact information. Signed-in
customers can look up their own linked orders when member identity is enabled. A
verified connection and order-tracking permission are required. The settings page
shows whether order tracking is available. Order completion dates describe the WooCommerce
order status; they are not shipment or delivery estimates.
### What happens when I upgrade from version 2?
Version 3 does not automatically import the old widget connection or visibility
settings. After upgrading, open Muchat in WordPress, select Connect, choose your
Agent, and configure visibility again. The widget remains hidden until a new connection
supplies its website token. Existing Muchat account data is not deleted by this
upgrade. Plan the upgrade for a time when an administrator can complete the connection.
### Why does connection verification fail?
If the plugin says WordPress is blocking outgoing connections, ask your hosting
provider to check `WP_HTTP_BLOCK_EXTERNAL` in `wp-config.php` and add `v2api.mu.
chat` to `WP_ACCESSIBLE_HOSTS`. Keep any existing allowed hosts. There is no need
to disable the restriction for all external connections. If `MUCHAT_API_BASE` was
customized, allow the hostname shown in the plugin’s error message instead. Then
try connecting again.
The WordPress server must be able to reach `https://v2api.mu.chat`, and the Muchat
service must be able to reach the site’s registered handshake and data endpoints.
Check the site’s HTTPS certificate and any firewall, maintenance, or REST API restrictions.
The connection flow opens `https://v2app.mu.chat`, and the visitor widget loads
from `https://widget.mu.chat`. If a Content Security Policy is in use, allow the
widget’s required scripts and resources. Use the settings page to refresh the connection
status or retry verification when available.
### Does it support Multisite or a site without HTTPS?
No. Version 3.0 requires HTTPS and supports WordPress single-site installations
only.
## Reviews
ഈ പ്ലഗിന് റിവ്യൂകൾ ഒന്നുമില്ല.
## Contributors & Developers
“Muchat – AI Chatbot” is open source software. The following people have contributed
to this plugin.
Contributors
* [ muchatai ](https://profiles.wordpress.org/muchatai/)
[Translate “Muchat – AI Chatbot” into your language.](https://translate.wordpress.org/projects/wp-plugins/muchat-ai)
### Interested in development?
[Browse the code](https://plugins.trac.wordpress.org/browser/muchat-ai/), check
out the [SVN repository](https://plugins.svn.wordpress.org/muchat-ai/), or subscribe
to the [development log](https://plugins.trac.wordpress.org/log/muchat-ai/) by [RSS](https://plugins.trac.wordpress.org/log/muchat-ai/?limit=100&mode=stop_on_copy&format=rss).
## Changelog
#### 3.0.7
* Corrected release version metadata so WordPress.org offers the PHP 7.4-compatible
build as an update.
* Added a release check that rejects mismatched GitHub tags and plugin version
metadata before publishing.
#### 3.0.6
* Added PHP 7.4 compatibility while preserving support for newer PHP versions.
#### 3.0.5
* Prevented cached administration responses from showing an unconfigured site after
connection, including on sites using LiteSpeed Cache.
#### 3.0.4
* Allowed up to 30 seconds to start a connection during temporary network delays
and added a clear timeout message while preserving recent connection status.
* Stabilized connection status during temporary network failures while keeping
confirmed status freshness bounded.
* Separated status refresh from verification retries, removed outdated notices,
and improved automatic recovery and Persian guidance.
* Clarified the distinction between site access, widget visibility, and adding
content to a knowledge base, with a direct management link.
* Showed product, post, and page access directly in the knowledge base card, with
clear missing or inactive WooCommerce messages for products.
* Kept order tracking visible on every site, with WooCommerce installation guidance
when needed.
#### 3.0.3
* Clarified connection errors, HTTP 403 guidance, and the distinction between widget
visibility and verified data access.
* Added missing Persian translations and removed outdated verification notices
after the connection status changes.
* Allowed failed pending connections to be verified again from Muchat and improved
status refresh and expired-verification handling.
#### 3.0.2
* Added PHP 8.2 support while retaining compatibility with newer supported PHP
versions.
* Expanded automated PHP, WordPress, and browser checks to cover the minimum supported
PHP version.
#### 3.0.1
* Added clear English and Persian guidance when WordPress blocks outgoing Muchat
requests through WP_HTTP_BLOCK_EXTERNAL, including the API hostname to allow
in WP_ACCESSIBLE_HOSTS.
* Kept this guidance visible during connection status checks while preserving existing
credentials.
#### 3.0.0
* Rebuilt the plugin connection flow with state validation, PKCE, and server-to-
server credential exchange.
* Added Muchat Agent selection and verified connection states without an embedded
dashboard.
* Added the asynchronous Muchat widget loader and path visibility rules.
* Added optional short-lived signed identity for logged-in WordPress members.
* Retained compatible content and product response formats behind the new installation
authentication.
* Added WooCommerce order tracking for guests and signed-in customers, with support
for classic order storage and HPOS.
* Added connection health and feature-availability information with refresh and
verification controls.
* Restored WordPress.org branding with standard and high-resolution icons and banners,
including Persian banners for RTL pages.
* Added strict WordPress 6.8, PHP 8.3, HTTPS, and single-site requirements.
## മെറ്റ
* Version **3.0.7**
* അവസാനം പുതുക്കിയത് **1 ദിവസം മുന്പ്**
* Active installations **200+**
* വേർഡ്പ്രസ്സ് പതിപ്പ് ** 6.8 അല്ലെങ്കില് അതിലും ഉയര്ന്നത് **
* Tested up to **7.0.7**
* PHP പതിപ്പ് ** 7.4 അല്ലെങ്കില് അതിലും ഉയര്ന്നത് **
* Language
* [English (US)](https://wordpress.org/plugins/muchat-ai/)
* Tags
* [artificial intelligence](https://ml.wordpress.org/plugins/tags/artificial-intelligence/)
[chatbot](https://ml.wordpress.org/plugins/tags/chatbot/)[customer support](https://ml.wordpress.org/plugins/tags/customer-support/)
[live chat](https://ml.wordpress.org/plugins/tags/live-chat/)[woocommerce](https://ml.wordpress.org/plugins/tags/woocommerce/)
* [Advanced View](https://ml.wordpress.org/plugins/muchat-ai/advanced/)
## Ratings
No reviews have been submitted yet.
[Your review](https://wordpress.org/support/plugin/muchat-ai/reviews/#new-post)
[See all reviews](https://wordpress.org/support/plugin/muchat-ai/reviews/)
## Contributors
* [ muchatai ](https://profiles.wordpress.org/muchatai/)
## സഹായം
Got something to say? Need help?
[പിന്തുണാ ഫോറം കാണുക](https://wordpress.org/support/plugin/muchat-ai/)