Title: Recapture for Easy Digital Downloads
Author: Recapture Cart Recovery and Email Marketing
Published: <strong>മാർച്ച്‌ 18, 2019</strong>
Last modified: ഫെബ്രുവരി 14, 2026

---

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# Recapture for Easy Digital Downloads

 By [Recapture Cart Recovery and Email Marketing](https://profiles.wordpress.org/recaptureio/)

[Download](https://downloads.wordpress.org/plugin/recapture-for-edd.1.0.45.zip)

 * [Details](https://ml.wordpress.org/plugins/recapture-for-edd/#description)
 * [Reviews](https://ml.wordpress.org/plugins/recapture-for-edd/#reviews)
 *  [Installation](https://ml.wordpress.org/plugins/recapture-for-edd/#installation)
 * [Development](https://ml.wordpress.org/plugins/recapture-for-edd/#developers)

 [Support](https://wordpress.org/support/plugin/recapture-for-edd/)

## Description

[Main Site](https://recapture.io/) | [Support](https://recapture.io/contact) | [Docs](https://docs.recapture.io/)

Recapture is the easiest and most effective way to recover abandoned carts and do
email marketing for your Easy Digital Downloads site. We also support [WooCommerce abandoned cart recovery](https://wordpress.org/plugins/recapture-for-woocommerce/)
as well!

**NOTE:**

> **Requires: EDD 2.7.7+** or newer and a free Recapture account

Recapture helps your store increase sales. This plugin connects Recapture to Easy
Digital Downloads to send triggered emails to your customers to recover abandoned
carts, win back old customers, or request reviews.

#### ** Recapture has a long history of success with Abandoned Carts **

_Recapture has already helped merchants generate **over $280,000,000** in additional
revenue since 2015._ We’re recovering on average $1,000,000+ a week for stores like
yours.

Recapture’s [abandoned cart recovery for Easy Digital Downloads](https://recapture.io/abandoned-carts-easy-digital-downloads)
helps your ecommerce store **recover lost revenue** from abandoned carts. Recapture
tracks when carts are abandoned on your store, then lets you send recovery emails
to encourage the customers who abandoned these carts to complete the purchase.

You can set up as many campaigns and recovery emails as you’d like, and customize
the text and design of every email sent.

Recapture has best-in-class email capture capabilities–using email popups, or our
new “Add to Cart” email popup, where users enter an email before they add the item
to the cart, ensuring easier recovery.

#### ** Emails are Ready-to-go on Install, but easily customized **

_You don’t need to spend a lot of time setting up Recapture before you can benefit
from it._

Recapture’s emails are setup using best practices out-of-the-box so you can turn
them on immediately. Or you can change them using our friendly drag and drop based
editor, or even completely customize the content using full HTML. The choice is 
yours!

Campaigns come configured with ideal timings, but you’re free to set them as you’d
like (e.g., send 3 recovery emails per abandoned cart, or a series of 4 emails in
a winback campaign), customize their send timing, and use a drag-and-drop editor
to change the content. **Very friendly for non-technical users.**

#### ** Winbacks, Review Reminders, and Email Collectors, oh my! **

_Installing Recapture gives you the features of 4 separate plugins with less hassle_

Besides **abandoned cart recovery emails**, we support **email popups** to encourage
list building, we support **review reminder emails** to get customers to provide
a review after purchase (social proof increases sales!), and **winback emails** 
to encourage customers to be repeat buyers. All of these increase your average order
value, making your store more profitable.

#### ** Won’t drag your site down **

_Average load time for Recapture’s JavaScript library is between 30-600 milliseconds,
so your site won’t suffer_

Tracking for orders and carts is done and stored in Recapture, not your site’s database.
We send emails from our robust cloud infrastructure using best practices (SPF, DKIM,
etc) to ensure maximum delivery and open rates. This means your site **stays FAST**
for buyers while we track analytics and carts for you, allowing you see everything
you need in a click or two.

Recapture is backed by a team with a long history of ecommerce success. Recapture
for Easy Digital Downloads works on any store and scales automatically with our 
AWS load-balanced, multi-server infrastructure. We handle stores of all sizes. No
need to worry as you grow!

#### ** Friendly, responsive support **

_We (heart) our merchants and ecommerce_

Our #1 goal is to make your store more successful, and we love to do it! [Contact us for support](http://recapture.io/contact/)
and find out what sets us apart from so many other WordPress plugins. Live chat 
available in the Recapture dashboard.

#### More Details

**Translators:** the plugin text domain is: `recapture-for-edd`

 * Visit [Recapture.io](https://recapture.io) for more details on Recapture, and
   to see how our average merchant can boost revenue 10% or more in just 5 minutes.
 * Browse the [documentation](http://docs.recapture.io) for questions, FAQs and 
   more.
 * [Contact us for support](http://recapture.io/contact/) on our site

## Installation

 1. Be sure you’re running Easy Digital Downloads 2.7.7 or newer on your site.
 2. To install the plugin, you can do one of the following:
 3.  * (Recommended) Search for “Recapture for Easy Digital Downloads” under Plugins
       > Add New
     * Upload the entire `recapture-for-easy-digital-downloads` folder to the `/wp-
       content/plugins/` directory.
     * Upload the .zip file with the plugin under **Plugins > Add New > Upload**
 4. Activate the plugin through the ‘Plugins’ menu in WordPress
 5. Click the “Configure” plugin link or go to **Recapture** from the main menu to 
    connect your store to Recapture quickly.
 6. Save your settings!

## FAQ

### Do I need anything else to use this plugin?

Yes, a free Recapture account is required to recover abandoned carts for your Easy
Digital Downloads store (we’ll create one for you on install, automatically!). You
can recover up to $500 completely free, You can [learn more about Recapture pricing here](https://recapture.io/pricing/)
for our paid accounts.

### When do you consider a cart “abandoned” and how do you get emails from my customers?

A cart is considered abandoned if a customer has added items to the cart, but has
not checked out or shown any cart activity for at least 30 minutes. At this point,
Recapture starts the timers for your recovery emails.

### How do you get emails from my customers?

Recapture can get an email in a few different ways–First, any logged in customer
who abandons a cart will receive recovery emails because of their WP profile. Any
guest customer who has entered a full, valid email address somewhere in the site(
e.g. email popup, our Add to Cart popup, even OTHER plugins that collect emails–
Recapture can track that, easily) will receive recovery emails too. Our success 
here comes from a few secrets in our JavaScript library that makes Recapture so 
powerful.

### Can I include unique coupon codes in my emails?

Yep! Recapture can find and include Easy Digital Downloads coupon codes in your 
automated emails. This gives you a proven and powerful means of increasing conversion
rates and generating more orders!

### Are you GDPR compliant?

Completely. As of May 25, 2018, we are fully GDPR compliant. Details [here](https://recapture.io/gdpr/).

## Reviews

![](https://secure.gravatar.com/avatar/ce8f2ccabfa11657ac67f71c1a080caf479c39654e2633d8f088c89dc257b401?
s=60&d=retro&r=g)

### 󠀁[It’s really helpful service i’ve ever used](https://wordpress.org/support/topic/its-really-helpful-service-ive-ever-used/)󠁿

 [kalbac](https://profiles.wordpress.org/kalbac/) ഓഗസ്റ്റ്‌ 17, 2023

I’ve been using Recapture for over a year now. They helped me bring back a few hundred
customers to my web-site during this time.Effortless to set up and use. Service 
support is top-notch.

![](https://secure.gravatar.com/avatar/0a66e2732ac64be6dc6b2bc0042b4904e0e3ed810ca0f0b4b7dacf59bffb6e68?
s=60&d=retro&r=g)

### 󠀁[Great product with brilliant service](https://wordpress.org/support/topic/great-product-with-briliant-service/)󠁿

 [piersmcleish](https://profiles.wordpress.org/piersmcleish/) ഫെബ്രുവരി 1, 2023

We have been using Recapture for a couple of years now and have consistently benefitted
from very high cart recovery rates. When we have needed support, it has always been
extremely responsive and professional, going the ‘extra mile’ in most cases too.

![](https://secure.gravatar.com/avatar/7ed1d4eb128988808aa3343889c2732991751ab3fd2a06e1a9ea6173b288452d?
s=60&d=retro&r=g)

### 󠀁[Excellent Support](https://wordpress.org/support/topic/excellent-support-1879/)󠁿

 [Gareth](https://profiles.wordpress.org/catapult_themes/) ജനുവരി 5, 2023

I had an issue with my email address not displaying nicely in follow-up emails. 
Dave provided a fix for me within about 30 mins. Great service.

![](https://secure.gravatar.com/avatar/b0d62cc6428f4224c65f8f579963cf0553eaab08ac781b3f92af08e17757ed83?
s=60&d=retro&r=g)

### 󠀁[Amazing Support](https://wordpress.org/support/topic/amazing-support-599/)󠁿

 [txphi592](https://profiles.wordpress.org/txphi592/) ഫെബ്രുവരി 16, 2022

I’m a new customer migrating from a platform that is shutting down their services
and Dave from Recapture has been the epitome of prompt, professional and knowledgeable
support. Further, the technical team was very accommodating. We had a feature request
that was important to us and Dave & team implemented it within 2 days of my request.
This made the migration process simple for us and so far I am very pleased with 
the app. Highly recommended.

![](https://secure.gravatar.com/avatar/cc672217b1e53ff6449684a15b54eed0b2c6cbf3e0e88fb46a05fc6075900cda?
s=60&d=retro&r=g)

### 󠀁[Great product, great plugin!](https://wordpress.org/support/topic/great-product-great-plugin-2/)󠁿

 [Daan van den Bergh](https://profiles.wordpress.org/daanvandenbergh/) ഓഗസ്റ്റ്‌
18, 2021

After using Jilt for about a year, I switched to Recapture, because Jilt is closing
down. I had no idea what I was missing out on, and I wish I knew about Recapture
earlier. The support is A+, twice they implemented features I was missing. I don’t
know many companies that take even a single feature request seriously, let alone
two! The interface shows much more info about your store than you’d expect from 
a abandoned cart recovery service. The only feature I’m missing is that I’m not 
able to easily send them rewards e.g. pies, beer and champagne!

![](https://secure.gravatar.com/avatar/00eb1760f3b5009b49c68af6c820049c1417da780f12d1f31717ed8095d2bed5?
s=60&d=retro&r=g)

### 󠀁[I only wish I knew it earlier](https://wordpress.org/support/topic/i-only-wish-i-knew-it-earlier/)󠁿

 [Matt Jaworski](https://profiles.wordpress.org/jaworskimatt/) ജൂൺ 2, 2021

Amazing plugin, works like a charm, tech support is great and it’s saving us A LOT
of money

 [ Read all 11 reviews ](https://wordpress.org/support/plugin/recapture-for-edd/reviews/)

## Contributors & Developers

“Recapture for Easy Digital Downloads” is open source software. The following people
have contributed to this plugin.

Contributors

 *   [ Recapture Cart Recovery and Email Marketing ](https://profiles.wordpress.org/recaptureio/)

[Translate “Recapture for Easy Digital Downloads” into your language.](https://translate.wordpress.org/projects/wp-plugins/recapture-for-edd)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/recapture-for-edd/),
check out the [SVN repository](https://plugins.svn.wordpress.org/recapture-for-edd/),
or subscribe to the [development log](https://plugins.trac.wordpress.org/log/recapture-for-edd/)
by [RSS](https://plugins.trac.wordpress.org/log/recapture-for-edd/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.0.45

 * Add recapture_order_item_name filter for customizing product names in order conversion
   data

#### 1.0.44

 * Support for WordPress 6.9

#### 1.0.43

 * Support for WordPress 6.8

#### 1.0.42

 * Add nonce verification for all AJAX requests
 * Support for WordPress 6.7

#### 1.0.41

 * Send the discount code to Recapture with the order conversion event.

#### 1.0.40

 * Fix an issue adding a Recapture admin sub-menu

#### 1.0.39

 * Disable resetting the customer’s cart ID on the edd_insert_payment action to 
   avoid duplicate carts in Recapture during an abandoned PayPal checkout flow.
 * Tested against WP 6.6

#### 1.0.38

 * Send user agent with all requests to Recapture so that we can exclude requests
   made from crawlers/bots
 * Tested against WP 6.5

#### 1.0.37

 * Send order contents with conversion tracking

#### 1.0.36

 * Support EDD PayPal Express Checkout

#### 1.0.35

 * Support EDD Multi Currency
 * Tested against WP 6.4

#### 1.0.34

 * Tested against WP 6.3

#### 1.0.33

 * Apply discount code to the recovery URL.

#### 1.0.32

 * Improve conversion tracking

#### 1.0.31

 * Set cart token when updating the cart if one has not already been set.

#### 1.0.30

 * WordPress 6.0 support

#### 1.0.29

 * Fix incorrect echo tag in reviews page template

#### 1.0.28

 * Support discount code expiry dates

#### 1.0.27

 * Update Recapture api URL

#### 1.0.26

 * Support loading customer data from the currently logged in WordPress user

#### 1.0.25

 * Fix undeclared variable warning

#### 1.0.24

 * Support EDD Free Downloads plugin

#### 1.0.23

 * Support Aelia Currency Switcher

#### 1.0.22

 * Include customer name in order conversion

#### 1.0.21

 * Send the cart contents to Recapture when the checkout form is loaded to correctly
   record tax changes

#### 1.0.20

 * Easy-Digital-Downloads support for Review Booster campaigns
 * WordPress 5.8 support

#### 1.0.19

 * Disabling setting a new cart id from the thank you page because some payment 
   providers take a while to mark the order as complete.

#### 1.0.18

 * Support for unique discount codes.

#### 1.0.17

 * Update Recapture when a discount code is applied or removed.

#### 1.0.16

 * Explicitly apply discount code when creating the cart.

#### 1.0.15

 * WordPress 5.7 support

#### 1.0.14

 * Include the download variant’s name in the Recapture cart

#### 1.0.13

 * Fixed an issue affecting CloudFlare users when authenticating with Recapture.

#### 1.0.12

 * Added better support caching plugins

#### 1.0.11

 * Support ‘defer’ script tags added by optimization plugins

#### 1.0.10

 * Fix bug ‘headers already sent’

#### 1.0.9

 * Fix compatibility with caching plugins

#### 1.0.8

 * Updates for code review with WPE

#### 1.0.7

 * Cleanup for LW integration

#### 1.0.6

 * General enhancements and fixes

#### 1.0.5

 * General enhancements and fixes

#### 1.0.4

 * Improve flow when connecting to Recapture

#### 1.0.3

 * Fix price calculation with multiple item quantities.

#### 1.0.2

 * WordPress 5.3 support

#### 1.0.1

 * Improved cart attribution in certain situations

#### 1.0.0

 * Initial release

## Meta

 *  Version **1.0.45**
 *  Last updated **2 മാസങ്ങള്‍ ago**
 *  Active installations **700+**
 *  WordPress version ** 6.2 അല്ലെങ്കില്‍ അതിലും ഉയര്‍ന്നത് **
 *  Tested up to **6.9.4**
 *  PHP version ** 5.6 അല്ലെങ്കില്‍ അതിലും ഉയര്‍ന്നത് **
 *  Language
 * [English (US)](https://wordpress.org/plugins/recapture-for-edd/)
 * Tags
 * [abandoned carts](https://ml.wordpress.org/plugins/tags/abandoned-carts/)[cart abandonment](https://ml.wordpress.org/plugins/tags/cart-abandonment/)
   [easy digital downloads](https://ml.wordpress.org/plugins/tags/easy-digital-downloads/)
   [Email Marketing](https://ml.wordpress.org/plugins/tags/email-marketing/)
 *  [Advanced View](https://ml.wordpress.org/plugins/recapture-for-edd/advanced/)

## Ratings

 5ൽ 5 നക്ഷത്രങ്ങൾ.

 *  [  11 5-star reviews     ](https://wordpress.org/support/plugin/recapture-for-edd/reviews/?filter=5)
 *  [  0 4-star reviews     ](https://wordpress.org/support/plugin/recapture-for-edd/reviews/?filter=4)
 *  [  0 3-star reviews     ](https://wordpress.org/support/plugin/recapture-for-edd/reviews/?filter=3)
 *  [  0 2-star reviews     ](https://wordpress.org/support/plugin/recapture-for-edd/reviews/?filter=2)
 *  [  0 1-star reviews     ](https://wordpress.org/support/plugin/recapture-for-edd/reviews/?filter=1)

[Your review](https://wordpress.org/support/plugin/recapture-for-edd/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/recapture-for-edd/reviews/)

## Contributors

 *   [ Recapture Cart Recovery and Email Marketing ](https://profiles.wordpress.org/recaptureio/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/recapture-for-edd/)