Title: RootCue — Customer Follow-ups
Author: rptechnologies
Published: <strong>ഒക്ടോബർ 22, 2026</strong>
Last modified: ഒക്ടോബർ 22, 2026

---

Search plugins

![](https://ps.w.org/rootcue/assets/banner-772x250.png?rev=3759941)

![](https://ps.w.org/rootcue/assets/icon-256x256.png?rev=3759941)

# RootCue — Customer Follow-ups

 എന്ന് [rptechnologies](https://profiles.wordpress.org/rptechnologies/)

[ഡൗൺലോഡ്](https://downloads.wordpress.org/plugin/rootcue.0.1.2.zip)

 * [വിശദാംശങ്ങൾ](https://ml.wordpress.org/plugins/rootcue/#description)
 * [അവലോകനങ്ങൾ](https://ml.wordpress.org/plugins/rootcue/#reviews)
 *  [ഇൻസ്റ്റാളേഷൻ](https://ml.wordpress.org/plugins/rootcue/#installation)
 * [Development](https://ml.wordpress.org/plugins/rootcue/#developers)

 [സഹായം](https://wordpress.org/support/plugin/rootcue/)

## Description

RootCue (by RootPro Technologies) remembers the next action for every customer —
payment reminders, repeat visits, quotation follow-ups — and shows you who needs
you today.

This plugin connects your WordPress site:

 * **WooCommerce orders** — pending payments become payment reminders; completed
   orders become revisit or review follow-ups, depending on your RootCue business
   template.
 * **Contact forms** — Contact Form 7, WPForms and Gravity Forms enquiries become
   new leads with a follow-up.

What it does not do:

 * It never messages your customers. RootCue prepares messages; you decide whether
   to send them.
 * It never changes your WordPress or WooCommerce database structure. Settings live
   in two options, removed on uninstall.
 * It never slows down checkout. Events are sent in the background with retries.

Every request is signed (HMAC-SHA256) with a secret only your site and RootCue know.

RootCue works in English, Tamil and Hindi, on Android, iPhone and the web. Reminders
ring like an alarm, and for home-service businesses RootCue can save each customer’s
location and give voice directions to their door.

### External services

This plugin connects to **RootCue**, a customer follow-up service by RootPro Technologies,
to create follow-up reminders from your site’s orders and enquiries. It does nothing
until you paste your RootCue webhook URL and signing secret in Settings  RootCue.

What is sent, and when:

 * **When a WooCommerce order is created or changes status** (only if you turn on“
   WooCommerce orders”): the billing name, phone, email and company, the order number,
   status, total, currency and item names, and your site’s name.
 * **When a contact form is submitted** (only for the form plugins you turn on):
   the name, phone, email and message from the form, and your site’s name.
 * **When you press “Test connection”**: a test event with no customer data.

Data is sent to the webhook URL you paste (on the RootCue API, e.g. `https://api.
rootcue.rootpro.in`), signed with your secret. Nothing is sent to any other service,
and nothing is sent from your visitors’ browsers.

 * RootCue terms of service: https://rootcue.rootpro.in/terms
 * RootCue privacy policy: https://rootcue.rootpro.in/privacy

## Screenshots

[⌊Settings → RootCue: paste the webhook URL and secret, choose what to send, and
test the connection.⌉⌊Settings → RootCue: paste the webhook URL and secret, choose
what to send, and test the connection.⌉[

Settings  RootCue: paste the webhook URL and secret, choose what to send, and test
the connection.

[⌊Website enquiries and WooCommerce orders arrive in RootCue as follow-ups on the
Today list.⌉⌊Website enquiries and WooCommerce orders arrive in RootCue as follow-
ups on the Today list.⌉[

Website enquiries and WooCommerce orders arrive in RootCue as follow-ups on the 
Today list.

[⌊RootCue rings like an alarm when a follow-up is due, with Done and Snooze.⌉⌊RootCue
rings like an alarm when a follow-up is due, with Done and Snooze.⌉[

RootCue rings like an alarm when a follow-up is due, with Done and Snooze.

## Installation

 1. In RootCue, open More  Integrations  Add  WordPress. Copy the webhook URL and signing
    secret.
 2. Install and activate this plugin, then open Settings  RootCue.
 3. Paste the URL and secret, choose what to send, save, and press **Test connection**.

## FAQ

### Do I need a RootCue account?

Yes. RootCue is free to start at https://rootcue.rootpro.in — create a workspace,
then add the WordPress connection in More  Integrations.

### Does it slow down my site or checkout?

No. Events are queued and sent in the background (with WooCommerce’s Action Scheduler
when available, otherwise WP-Cron), with automatic retries.

### What customer data is sent?

Name, phone, email and company from the billing details, the order number, total
and item names. For forms: name, phone, email and the message.

### My contact form uses different field names.

Use the `rootcue_cf7_fields` filter to tell the plugin which Contact Form 7 fields
hold the name, phone, email and message.

## Reviews

ഈ പ്ലഗിന് റിവ്യൂകൾ ഒന്നുമില്ല.

## Contributors & Developers

“RootCue — Customer Follow-ups” is open source software. The following people have
contributed to this plugin.

Contributors

 *   [ rptechnologies ](https://profiles.wordpress.org/rptechnologies/)

[Translate “RootCue — Customer Follow-ups” into your language.](https://translate.wordpress.org/projects/wp-plugins/rootcue)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/rootcue/), check out
the [SVN repository](https://plugins.svn.wordpress.org/rootcue/), or subscribe to
the [development log](https://plugins.trac.wordpress.org/log/rootcue/) by [RSS](https://plugins.trac.wordpress.org/log/rootcue/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 0.1.2

 * Settings errors are shown once (they appeared twice on some sites).
 * Readme: external services disclosure, screenshots and FAQs for WordPress.org.

#### 0.1.1

 * Contact Form 7 enquiries reach RootCue even when the site’s own email fails to
   send.
 * Tested with WordPress 7.1 and WooCommerce 11.2.

#### 0.1.0

 * First release: WooCommerce orders, Contact Form 7, WPForms, Gravity Forms; signed
   delivery with retries; connection test.

## മെറ്റ

 *  Version **0.1.2**
 *  അവസാനം പുതുക്കിയത് **1 ആഴ്ച മുന്‍പ്**
 *  Active installations **10ൽ താഴെ**
 *  വേർഡ്പ്രസ്സ് പതിപ്പ് ** 6.2 അല്ലെങ്കില്‍ അതിലും ഉയര്‍ന്നത് **
 *  Tested up to **7.1.4**
 *  PHP പതിപ്പ് ** 7.4 അല്ലെങ്കില്‍ അതിലും ഉയര്‍ന്നത് **
 *  Language
 * [English (US)](https://wordpress.org/plugins/rootcue/)
 * Tags
 * [crm](https://ml.wordpress.org/plugins/tags/crm/)[follow up](https://ml.wordpress.org/plugins/tags/follow-up/)
   [reminders](https://ml.wordpress.org/plugins/tags/reminders/)[whatsapp](https://ml.wordpress.org/plugins/tags/whatsapp/)
   [woocommerce](https://ml.wordpress.org/plugins/tags/woocommerce/)
 *  [Advanced View](https://ml.wordpress.org/plugins/rootcue/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/rootcue/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/rootcue/reviews/)

## Contributors

 *   [ rptechnologies ](https://profiles.wordpress.org/rptechnologies/)

## സഹായം

Got something to say? Need help?

 [പിന്തുണാ ഫോറം കാണുക](https://wordpress.org/support/plugin/rootcue/)