{"id":389887,"date":"2026-10-22T12:59:22","date_gmt":"2026-10-22T12:59:22","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/rootcue-customer-follow-ups\/"},"modified":"2026-10-22T12:58:48","modified_gmt":"2026-10-22T12:58:48","slug":"rootcue","status":"publish","type":"plugin","link":"https:\/\/ml.wordpress.org\/plugins\/rootcue\/","author":23589591,"comment_status":"closed","ping_status":"closed","template":"","meta":{"version":"0.1.2","stable_tag":"0.1.2","tested":"7.1.4","requires":"6.2","requires_php":"7.4","requires_plugins":null,"header_name":"RootCue \u2014 Customer Follow-ups","header_author":"RootPro Technologies","header_description":"Sends WooCommerce orders and contact-form enquiries to RootCue, so the right follow-up appears on your Today list. You stay in control of every message.","assets_banners_color":"101624","last_updated":"2026-10-22 12:58:48","external_support_url":"","external_repository_url":"","donate_link":"","header_plugin_uri":"https:\/\/rootcue.rootpro.in\/integrations","header_author_uri":"https:\/\/rootpro.in","rating":0,"author_block_rating":0,"active_installs":0,"downloads":90,"num_ratings":0,"support_threads":0,"support_threads_resolved":0,"author_block_count":0,"sections":["description","installation","faq","changelog"],"tags":{"0.1.2":{"tag":"0.1.2","author":"rptechnologies","date":"2026-10-22 12:58:48","revision":3759941}},"upgrade_notice":{"0.1.2":"<p>Small settings-page fix and documentation; no change to what is sent.<\/p>"},"ratings":[],"assets_icons":{"icon-128x128.png":{"filename":"icon-128x128.png","revision":3759941,"resolution":"128x128","location":"assets","locale":"","width":128,"height":128},"icon-256x256.png":{"filename":"icon-256x256.png","revision":3759941,"resolution":"256x256","location":"assets","locale":"","width":256,"height":256}},"assets_banners":{"banner-1544x500.png":{"filename":"banner-1544x500.png","revision":3759941,"resolution":"1544x500","location":"assets","locale":"","width":1544,"height":500},"banner-772x250.png":{"filename":"banner-772x250.png","revision":3759941,"resolution":"772x250","location":"assets","locale":"","width":772,"height":250}},"assets_blueprints":{},"all_blocks":[],"tagged_versions":["0.1.2"],"block_files":[],"assets_screenshots":{"screenshot-1.png":{"filename":"screenshot-1.png","revision":3759941,"resolution":"1","location":"assets","locale":"","width":1280,"height":760},"screenshot-2.png":{"filename":"screenshot-2.png","revision":3759941,"resolution":"2","location":"assets","locale":"","width":780,"height":1688},"screenshot-3.png":{"filename":"screenshot-3.png","revision":3759941,"resolution":"3","location":"assets","locale":"","width":780,"height":1688}},"screenshots":{"1":"Settings \u2192 RootCue: paste the webhook URL and secret, choose what to send, and test the connection.","2":"Website enquiries and WooCommerce orders arrive in RootCue as follow-ups on the Today list.","3":"RootCue rings like an alarm when a follow-up is due, with Done and Snooze."}},"plugin_section":[],"plugin_tags":[1150,26806,11131,3160,286],"plugin_category":[45,58],"plugin_contributors":[287918],"plugin_business_model":[],"class_list":["post-389887","plugin","type-plugin","status-publish","hentry","plugin_tags-crm","plugin_tags-follow-up","plugin_tags-reminders","plugin_tags-whatsapp","plugin_tags-woocommerce","plugin_category-ecommerce","plugin_category-user-management","plugin_contributors-rptechnologies","plugin_committers-rptechnologies"],"banners":{"banner":"https:\/\/ps.w.org\/rootcue\/assets\/banner-772x250.png?rev=3759941","banner_2x":"https:\/\/ps.w.org\/rootcue\/assets\/banner-1544x500.png?rev=3759941","banner_rtl":false,"banner_2x_rtl":false},"icons":{"svg":false,"icon":"https:\/\/ps.w.org\/rootcue\/assets\/icon-128x128.png?rev=3759941","icon_2x":"https:\/\/ps.w.org\/rootcue\/assets\/icon-256x256.png?rev=3759941","generated":false},"screenshots":[{"src":"https:\/\/ps.w.org\/rootcue\/assets\/screenshot-1.png?rev=3759941","caption":"Settings \u2192 RootCue: paste the webhook URL and secret, choose what to send, and test the connection."},{"src":"https:\/\/ps.w.org\/rootcue\/assets\/screenshot-2.png?rev=3759941","caption":"Website enquiries and WooCommerce orders arrive in RootCue as follow-ups on the Today list."},{"src":"https:\/\/ps.w.org\/rootcue\/assets\/screenshot-3.png?rev=3759941","caption":"RootCue rings like an alarm when a follow-up is due, with Done and Snooze."}],"raw_content":"<!--section=description-->\n<p>RootCue (by RootPro Technologies) remembers the next action for every customer \u2014 payment reminders, repeat visits, quotation follow-ups \u2014 and shows you who needs you today.<\/p>\n\n<p>This plugin connects your WordPress site:<\/p>\n\n<ul>\n<li><strong>WooCommerce orders<\/strong> \u2014 pending payments become payment reminders; completed orders become revisit or review follow-ups, depending on your RootCue business template.<\/li>\n<li><strong>Contact forms<\/strong> \u2014 Contact Form 7, WPForms and Gravity Forms enquiries become new leads with a follow-up.<\/li>\n<\/ul>\n\n<p>What it does not do:<\/p>\n\n<ul>\n<li>It never messages your customers. RootCue prepares messages; you decide whether to send them.<\/li>\n<li>It never changes your WordPress or WooCommerce database structure. Settings live in two options, removed on uninstall.<\/li>\n<li>It never slows down checkout. Events are sent in the background with retries.<\/li>\n<\/ul>\n\n<p>Every request is signed (HMAC-SHA256) with a secret only your site and RootCue know.<\/p>\n\n<p>RootCue works in English, Tamil and Hindi, on Android, iPhone and the web. Reminders ring like an alarm, and for home-service businesses RootCue can save each customer's location and give voice directions to their door.<\/p>\n\n<h3>External services<\/h3>\n\n<p>This plugin connects to <strong>RootCue<\/strong>, a customer follow-up service by RootPro Technologies, to create follow-up reminders from your site's orders and enquiries. It does nothing until you paste your RootCue webhook URL and signing secret in Settings \u2192 RootCue.<\/p>\n\n<p>What is sent, and when:<\/p>\n\n<ul>\n<li><strong>When a WooCommerce order is created or changes status<\/strong> (only if you turn on \"WooCommerce orders\"): the billing name, phone, email and company, the order number, status, total, currency and item names, and your site's name.<\/li>\n<li><strong>When a contact form is submitted<\/strong> (only for the form plugins you turn on): the name, phone, email and message from the form, and your site's name.<\/li>\n<li><strong>When you press \"Test connection\"<\/strong>: a test event with no customer data.<\/li>\n<\/ul>\n\n<p>Data is sent to the webhook URL you paste (on the RootCue API, e.g. <code>https:\/\/api.rootcue.rootpro.in<\/code>), signed with your secret. Nothing is sent to any other service, and nothing is sent from your visitors' browsers.<\/p>\n\n<ul>\n<li>RootCue terms of service: https:\/\/rootcue.rootpro.in\/terms<\/li>\n<li>RootCue privacy policy: https:\/\/rootcue.rootpro.in\/privacy<\/li>\n<\/ul>\n\n<!--section=installation-->\n<ol>\n<li>In RootCue, open More \u2192 Integrations \u2192 Add \u2192 WordPress. Copy the webhook URL and signing secret.<\/li>\n<li>Install and activate this plugin, then open Settings \u2192 RootCue.<\/li>\n<li>Paste the URL and secret, choose what to send, save, and press <strong>Test connection<\/strong>.<\/li>\n<\/ol>\n\n<!--section=faq-->\n<dl>\n<dt id=\"do%20i%20need%20a%20rootcue%20account%3F\"><h3>Do I need a RootCue account?<\/h3><\/dt>\n<dd><p>Yes. RootCue is free to start at https:\/\/rootcue.rootpro.in \u2014 create a workspace, then add the WordPress connection in More \u2192 Integrations.<\/p><\/dd>\n<dt id=\"does%20it%20slow%20down%20my%20site%20or%20checkout%3F\"><h3>Does it slow down my site or checkout?<\/h3><\/dt>\n<dd><p>No. Events are queued and sent in the background (with WooCommerce's Action Scheduler when available, otherwise WP-Cron), with automatic retries.<\/p><\/dd>\n<dt id=\"what%20customer%20data%20is%20sent%3F\"><h3>What customer data is sent?<\/h3><\/dt>\n<dd><p>Name, phone, email and company from the billing details, the order number, total and item names. For forms: name, phone, email and the message.<\/p><\/dd>\n<dt id=\"my%20contact%20form%20uses%20different%20field%20names.\"><h3>My contact form uses different field names.<\/h3><\/dt>\n<dd><p>Use the <code>rootcue_cf7_fields<\/code> filter to tell the plugin which Contact Form 7 fields hold the name, phone, email and message.<\/p><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<h4>0.1.2<\/h4>\n\n<ul>\n<li>Settings errors are shown once (they appeared twice on some sites).<\/li>\n<li>Readme: external services disclosure, screenshots and FAQs for WordPress.org.<\/li>\n<\/ul>\n\n<h4>0.1.1<\/h4>\n\n<ul>\n<li>Contact Form 7 enquiries reach RootCue even when the site's own email fails to send.<\/li>\n<li>Tested with WordPress 7.1 and WooCommerce 11.2.<\/li>\n<\/ul>\n\n<h4>0.1.0<\/h4>\n\n<ul>\n<li>First release: WooCommerce orders, Contact Form 7, WPForms, Gravity Forms; signed delivery with retries; connection test.<\/li>\n<\/ul>","raw_excerpt":"Send WooCommerce orders and contact-form enquiries to RootCue, so the right follow-up appears on your Today list.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/ml.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/389887","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ml.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/ml.wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/ml.wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=389887"}],"author":[{"embeddable":true,"href":"https:\/\/ml.wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/rptechnologies"}],"wp:attachment":[{"href":"https:\/\/ml.wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=389887"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/ml.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=389887"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/ml.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=389887"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/ml.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=389887"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/ml.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=389887"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/ml.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=389887"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}