Coffield.io – AI Chat Agent

Description

Coffield.io – AI Chat Agent adds an AI-powered chat bubble to your WordPress site that answers visitor questions, captures leads, and books appointments – without writing a single line of code.

Set up in 60 seconds

1. Sign up at coffield.io and create your agent.
2. Generate a claim code in your Coffield.io dashboard.
3. In WordPress, go to Settings → Coffield.io and paste the code.
4. Click Save & Connect. The chat bubble appears site-wide.

That’s it. No JavaScript snippets, no <script> tags to paste into your theme.

What it does

• AI chat bubble on every public page, configurable from your Coffield.io dashboard
• Lead capture with custom fields (name, email, phone, anything you want)
• Appointment booking – the agent can offer time slots and confirm bookings
• WooCommerce-aware – when WooCommerce is active, the plugin reports this capability in its heartbeat for future connector features
• Self-monitoring – heartbeat health checks let you see in your dashboard if your site is connected
• GDPR compliant – lead data stored on your Coffield.io tenant; you control retention

Why Coffield.io

• Tenant isolation by default. Your conversations, leads, and knowledge base never mix with other companies’ data.
• You own the conversation log. Every visitor message is stored on your tenant and exportable.
• Real platform integrations. Hand off bookings to your calendar, leads to your CRM, support tickets to your Kanban board.
• Plain pricing. Starter, Growth, and Pro plans with a 14-day free trial. No setup fees.

External services

This plugin connects your WordPress site to coffield.io (the SaaS that powers the chat). Specifically:

• When you paste a claim code, the plugin contacts https://coffield.io/api/agent/claim to redeem the code. It sends your claim code and site domain.
• The plugin then calls https://coffield.io/api/agent/package/exchange to provision an install UUID and secret. It sends platform metadata (plugin version, WordPress version, PHP version).
• Every 5 minutes the plugin sends a signed heartbeat to https://coffield.io/api/agent/package/heartbeat reporting plugin/runtime status (plugin version, PHP version, WordPress version, manifest hash, WooCommerce capability flag).
• The chat script (agent.js) is loaded by your visitors’ browsers directly from https://coffield.io. Visitor messages do not pass through this plugin.

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